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Strategy, Architecture & Problem-Solving

Traynor Guitar Amp

How accurate is your testing routine?

Testing is not just for software, but for the business processes, organisation or service that you’re implementing? I’ve seen many test routines that are too artificial, too removed from the reality of what the users will go through. Fortunately this factor has improved over time, especially with more focus on user stories. Let’s consider one…
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Suggestions Template

Suggestions Template

Downloadable template in Excel and pdf for use with the forthcoming book Running with Knickers on Your Head covering change and service improvement in front-line services. Use this for grouping suggestions by affinity, i.e. those with the same theme go in the same column. Excel download: Suggestions Template Pdf download: Suggestions Template  

RACI Matrix

RACI Matrix Template Download

Downloadable template in Excel and pdf for the RACI and RASCI matrices for use with the forthcoming book Running with Knickers on Your Head covering change and service improvement in front-line services. Excel Template: RACI Matrix Template PDF of RACI Version 1: RACI Matrix Version 1 PDF of RACI Version 2: RACI Matrix Version 2 PDF of RASCI: RASCI…
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Objectives Download

Downloadable template in Excel and pdf for use with the forthcoming book Running with Knickers on Your Head covering change and service improvement in front-line services. Objectives PDF Objectives Excel Template

RigourAndCreativity

Art requires rigour, science requires creativity

I heard this quote the other day, but I didn’t catch who originally said it. Art requires rigour, science requires creativity The first point is that it’s contrary to the standard view. The second point is that both perspectives are valid and that there shouldn’t be that much of a difference. It then made me…
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rain

Rain versus Innovation

The following tweet made me consider, initially thinking about the place of Manchester in innovation, but also the wider concept of personal transport versus climate. It rains in Manchester. From personal experience, Manchester doesn’t feel the rainiest place in the United Kingdom, but it does have a reputation for significant rainfall. That doesn’t dampen the…
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Agreement

Draft or Final

Some organisations have a different approach to how they handle the status of a document. The approach belies a more fundamental culture of how work is commissioned and reviewed and how staff are viewed. Background One of my clients exhibited odd behaviour regarding commissioning work and approving it. Due to the nature of the engagement,…
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Gibson Guitar

Gibson, where is the strategy?

As news increases of looming bankruptcy for Gibson, the guitar manufacture, I’m left to wonder what happened. How did such an iconic brand end up in such a situation. Gibson is iconic. Ask anyone to name a brand of guitar and it’ll be the answer roughly 50% of the time. I’m reminded of Harley Davidson…
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There’s a voice that keeps on calling me

Ulysses, Ulysses – Soaring through all the galaxies. In search of Earth, flying in to the night. Ulysses, Ulysses – Fighting evil and tyranny, with all his power, and with all of his might. Ulysses – no-one else can do the things you do. Ulysses – like a bolt of thunder from the blue. Ulysses…
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