Strategy, Architecture and Problem-Solving

Improving customer experiences across sectors

TARGET OPERATING MODEL DEVELOPMENT

Working from where you are to where you want to be. Helping you uncover the destination and how to get there.

METHODOLOGY DESIGN

Understanding the needs and risks in your sector and ecosystem, then blending methodologies to deliver an integrated methodology that works for you.

PROJECT RECOVERY

Identifying key issues in struggling projects & programmes, proposing a route forwards and working with you to achieve that.

Latest from blog

DunningKrugerFlow

The Flow of Dunning Kruger – a Blend of Challenge, Skill and Perception

I’ve discussed Dunning Kruger syndrome a number of times, loving the phrase “Peak of Mount Stupid” which we’ve all been on at some point. Flow A few months ago, I[…]

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Pugh Matrix Template

Pugh Matrix Template

In Running With Knickers on Your Head book, I introduced the Pugh Matrix to assist with deciding on which solution to proceed with. You need either the excel or the[…]

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Gemba WasteWalk

Gemba Templates

The two Gemba templates used in the Running With Knickers On Your Head book. These are used to help identify waste in your organisation. They’re not the only tool, but[…]

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