Innovation is not a Space

Posted on Leave a commentPosted in Articles, Innovation, Service Redesign, Strategy

I’m increasingly seeing clients with innovation spaces and I’m seeing more of them on social media/news channels where companies are outfitting office spaces with fun decorations and repurposed objects (e.g. tuk-tuks as meeting spaces). This concept of an innovation space has been introduced to change the way that employees generate solutions. What’s the problem? The problem with this is a belief that innovation is a space, i.e. create a non-conformist space and label it as your innovation. Then expect magic to […]

The Change Stand-off in Innovation

Posted on Leave a commentPosted in Articles, Methodology, Problem Solving, Service Redesign, Transformation

For a long time now, I’ve had the view that we only have so much time to change an organisation before the organisation changes us. I’ve seen it happen with dynamic people that become subdued over time as they encounter obstacle after obstacle, resistance, red-tape and other forms of organisational resistance to change. Maintaining innovation, or rather the ability to innovate and to generate innovation in a client, is key with external consultants. Background In reading this article today on Why Outsiders are […]