Fundamentals of Process Mapping – Introducing Subprocesses Part 4

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From what we have seen so far, we’d have 3 separate, but related process models. One for each of the following: Buy a Book Choose a Book Pay for Book Numbering the processes Some of that was getting difficult to describe. The fact that Pay for Book is a process step in one diagram and a whole process was causing some difficulties in describing the relationship. I’d recommend reading through it again, slower this time, checking that you are certain which process […]

Fundamentals of Process Mapping – Introducing Subprocesses Part 3

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In the previous diagram, I’ve put two crosses, not part of any standard. I’ve used them to highlight what’s wrong with the Choose Book process as depicted above. The second of the crosses is easiest to explain. The process step of Scan Book more properly belongs in the Pay for Book process. We can see it in the Pay For Book process, so let’s keep it there. If it’s also in the Choose Book process, then we’re duplicating actions. Someone following the overall process in the diagram above would end […]

Process Mapping Fundamentals – Introducing Subprocesses Part 2

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If you look at the Pay for Book process-step in the top row of the above image, you’ll notice I’ve included a small image of the Pay for Book process. The use of colours is just to help me show how the processes fit together here. It’s incredibly rare to have the process and the more detailed process on the same page. In fact, I can’t ever remember doing that apart from when I’m showing the relationships between processes in articles such as this […]

Process Mapping Fundamentals – Introducing Subprocesses Part 1

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Introduction Processes can be broken down into more detailed processes. In this article, I’ll take one of the process steps from the previous article and look in more detail about how it connects to the other components of the process. Some Perspective A key feature of any workflow system is that you should be able to look at the system from different levels, e.g. a director’s view of the system may only show 5 or so process steps and cover what it […]