The Wrong Quick Wins

Posted Posted in Articles, Problem Solving, Service Redesign, Strategy, Transformation

A few thoughts from me on quick wins and why we go for the wrong type. Hands up if you’ve ever had a project sponsor say they needed quick wins? Usually, it’s about showing that you’re doing something to the company board so your project isn’t cancelled or it’s about showing you can make savings. Both of those indicate an immature organisation that’s ready to cancel change activities before they’re due to return results. Some changes take time, some can be done more quickly. The same change activity isn’t necessarily the right type of activity to achieve short and long-term changes. So if you’re on a long-term change project and you’re asked for quick wins, start to head off the question with looking at the original plan for when you’re due to complete your first phase. A better idea is to […]

Kanban prototype for an NHS Acute service

Lean Cost Benefit Analysis of a Quick Improvement

Posted Posted in Articles

Last week, I was provided with the short opportunity to improve a service within an NHS Acute Trust. I had 5 minutes to understand the problem and then I suggested a quick improvement. I’d like to take you through how we arrived at a solution and the resulting lean cost benefit analysis of that solution. I don’t get that involved in the individual solutions anymore, instead I’m usually engaged for more strategic issues and end up mentoring others to make the changes across the whole organisation or enterprise. So it was fun to roll up my sleeves and suggest a solution that could work in a hospital. I fully expect the team to modify it to suit their specific needs and I’ll be on hand to help them improve it. So let’s get to the calculations: Lean cost benefit analysis Analysis […]