Rethink the Carrot and Stick

Posted Posted in Articles, Problem Solving, Service Redesign, Transformation

I remember one of my clients being confused when I mentioned the carrot and stick as we discussed motivation for change. Since then I’ve found it an interesting test to see how people think motivation works in their immediate team. There are two versions of the carrot and stick story. Both versions include a donkey. The first version is that the carrot is attached to string at the end of the stick. With the donkey-rider holding the carrot in front of the donkey. The carrot is the motivation but can never be reached. The donkey never wakes up to the fact that it can’t get the reward. The second version is that the carrot is offered as motivation to the donkey for moving forwards. The stick is used to tap (or beat) the donkey for not moving forwards. In this […]