Month: September 2013

Strategy, Architecture & Problem-Solving

Cupcake by zigazou75 CC-by-2.0

The Cupcake Strategy – Business Strategy for a Startup Business

Introduction I’m often talking business strategy and how it can apply to any business no matter how new or how small. Strategy should be applied to every business but it’s a shame that the closest many business owners get to it is a business plan for a bank loan. This is even worse when they…
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RNLI Flag by L2F1 (CC BY 2.0)

Positive Persuasion at Work for a Charitable Organisation

Introduction Cialdini’s book on Persuasion is a great introduction to the forces applied on us by others to convince us to change our ways, e.g. buy their product. I see the ideas implemented the more and more I look. Often I think people have stumbled on the ideas, other times I feel that the interaction…
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Be The Customer

Be The Customer

Introduction I really believe in getting customer input, especially before you build you product or service. Lean Six Sigma includes the concept as part of Voice of Customer, Lean Startup and similar methods include the concept within Customer Development. If you work for an existing organisation that currently delivers products/services rather than a start-up, sometimes…
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Introducing the new Questions and Answers

Starting this week, I’ll be answering your questions on Lean and Lean Startup and how they can be applied to the public sector. I’ll also answer questions on wider subjects of business transformation and change management, although I expect most will relate to Lean in public sector and/or Lean Startup in existing organisations. I’m assuming…
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