Fundamentals of Process Mapping

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I’ve written before about theĀ elements involved in a process map. In this series of articles, I want to start at the basics and explain what a process map should contain. I’ve seen a fair few methodologies come and go. Fortunately, methodology seems to be settling down with a few interesting branches appearing. I’ve also seen and used a lot of different process mapping tools at different levels, some more like CASE tools, some more like business process management tools, some […]

Mentoring and Training

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All of the changes facing every organisation require skilled personnel, either increasing a team’s knowledge in the tools and techniques used for change or by mentoring analysts, providing guidance and supervision. Training Training packages can be developed in the following: Lean Service Redesign Business Process Reengineering Business Analysis Each training package is bespoke, specifically tailored to the client’s needs. Mentoring Mentoring is a longer engagement than training, designed to offer support to your staff in their profession. For those involved […]