Tag: NHS

Strategy, Architecture & Problem-Solving

Fax Machine

The Parallels Between RPA and Fax Automation

February 12, 2018

There are times when the cheap and nasty solution is so economically efficient that it can preclude doing it properly later on. Background – The Fax Just under a decade ago, I was working with a local authority client and their NHS hospital partner. The interpretation of the law at that time was that email was…
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Kanban prototype for an NHS Acute service

Lean Cost Benefit Analysis of a Quick Improvement

August 6, 2013

Last week, I was provided with the short opportunity to improve a service within an NHS Acute Trust. I had 5 minutes to understand the problem and then I suggested a quick improvement. I’d like to take you through how we arrived at a solution and the resulting lean cost benefit analysis of that solution.…
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