An Example of Bad Facilitation

Posted on Leave a commentPosted in Articles, Facilitation, Methodology, Transformation

The story listed below is one that happened to me late last year. I still remember it with a smile, partly because it shows just how unaware the people were in the room and partly because it’s a great example of how a meeting can waste time. So for me, it’s a good example of why workshops should have a facilitator and that works out better than just calling a meeting.   I remember a meeting a few months ago. The rooms […]

Rethink the Carrot and Stick

Posted on Leave a commentPosted in Articles, Problem Solving, Service Redesign, Transformation

I remember one of my clients being confused when I mentioned the carrot and stick as we discussed motivation for change. Since then I’ve found it an interesting test to see how people think motivation works in their immediate team. There are two versions of the carrot and stick story. Both versions include a donkey. The first version is that the carrot is attached to string at the end of the stick. With the donkey-rider holding the carrot in front […]

Mentoring and Training

Posted on Posted in Mentoring and Training

All of the changes facing every organisation require skilled personnel, either increasing a team’s knowledge in the tools and techniques used for change or by mentoring analysts, providing guidance and supervision. Training Training packages can be developed in the following: Lean Service Redesign Business Process Reengineering Business Analysis Each training package is bespoke, specifically tailored to the client’s needs. Mentoring Mentoring is a longer engagement than training, designed to offer support to your staff in their profession. For those involved […]