taco

The Taco of Business Architecture – What’s the Purpose of Business Architecture?

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As a profession, Business Architects are in danger of becoming defined by just one of the products that they create. Unfortunately, it reduces the value that the profession can provide to organisations and limits expectations of prospects and clients. What went wrong? Imagine a fine-dining chef who makes tacos once at the request of a favourite customer. The chef knows tacos will do the job, she knows they’re sustenance, she knows that there are better products and even advises the customer of what she can do instead. But the customer wants tacos, so she delivers. Other people like tacos as well. So she becomes known as a taco chef and the world is left short one fine-dining chef. Or rather, she’s no longer unavailable to provide the fine-dining experience since she’s now cooking tacos at the request of many customers. […]

The whole model for this series of articles

Using Archimate for Business Motivation Model and MSP – Part 5: Perspectives

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The model I’ve been using in the previous articles has grown to become relative complex (complex for a online article, not for a typical business architecture model) while trying to describe a common situation in most organisations. I’m going to show it all in one diagram in this article and show different perspectives on the diagram. Recap In the first article, I introduced the standards and the tools that are in scope of this series of articles. To recap, the chosen tools/standards/methods are: Archimate – The open source enterprise architecture modelling standard Archi – a tool for working with Archimate Managing Successful Programmes (MSP) Business Motivation Model (BMM) In the second article, I introduced how I’m handling benefits and goals. In the third article, I introduced the corporate element of the BMM. In the fourth article, I introduced the Blueprint […]

Tidy Clothes Hangers

KonMari Method applied to Organisational Design

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Can we apply the KonMari to Organisational Design? The KonMari method describes how to tidy your house and how to keep it tidy. It is a set of rules that you can absorb in order to keep a less cluttered house. Having read through the concepts and the rules, I noticed some similarities to the domain of Organisational Design. So let’s work through some of the main rules. 1. Tidy all at once The premise of this is the concept that tidying an untidy house a bit at a time doesn’t work. Now before I hear you say Continuous Improvement, we have to remember that at first with KonMari, the house is already untidy. And so it is with our organisation. We’re performing Organisational Design because the  organisation is an unfit state; it’s untidy. So let’s allocate enough time, effort […]

Business Motivation Blueprint

Using Archimate for Business Motivation Model and MSP – Part 4: Mission

Posted on 1 CommentPosted in Methodology, Service Redesign, Strategy

In the first article, I introduced the standards and the tools that are in scope of this series of articles. To recap, the chosen tools/standards/methods are: Archimate – The open source enterprise architecture modelling standard Archi – a tool for working with Archimate Managing Successful Programmes (MSP) Business Motivation Model (BMM) In the second article, I introduced how I’m handling benefits and goals. In the third article, I introduced the corporate element of the BMM. In this article, I’m going to introduce the Blueprint element of MSP. What we’ll cover: The MSP Blueprint The MSP Mission Some of the capabilities that we’re affecting Design Principles The start of work packages What we won’t cover The detail of the organisation design (e.g. current and future designs) The full capability map Multiple programmes Warning Do not consider this article to contain the […]

Partnership Map 0_02

Partnership Map

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I’ve developed a Partnership Map, designed to help us think about which companies we partner with and why. With my clients, I’ve often found workshop attendees confused (at least initially) by the term partnership. If you use other well-known tools such as the Business Model Canvas, maybe you’ve encountered similar issues. We all use the term partnership, but rarely question what we actually mean by it. I usually revert to asking what the partnership entails. If it’s one company paying another for services, is that really partnership? Components There are two parts to the target The Map itself: designed so you can print it large and place your partnering companies on the map A table of the definition of the tiers. I’ll admit this is a very rough draft, but I thought it better to get it out in the […]

Books

Where Do I Learn? – Part 2 – Books

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If I’m driving, I’m listening to podcasts. If I’m travelling by train, then I’m reading. I typically read books that don’t directly relate to my profession, but those that I hope will change my approach to how I work with clients. For every client I go to, I end up mentoring business analysts, business architects, programme manager, project managers and other change programme staff. So I’ve kept a list of references (not just books) on Evernote and I tailor it to the person I’m mentoring at that time. Here’s the list of books that I recommend: 1. Lean 1.1. Womack and Jones: Lean Thinking: Banish Waste and Create Wealth in Your Corporation http://amzn.to/1sCHWwD This is the book I recommend to anyone trying to understand lean for changing services and organisations. However, once you understand, you’ll start applying it to other areas […]

ticket

Charging Admission as an Example of Changing Strategy

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We should all look at the thinking behind this article in Business Of Fashion; there’s a lot we can take away from it. It shows a level of innovation and shines light on so many values that we take for granted.   The Premise The author writes about the shift of a fashion store to charging customers a fee to enter the store. The argument is that the store is an entertainment experience and that we expect to pay for other places of entertainment, e.g. theatres, cinemas, etc, so shouldn’t we also expect to pay to go to fashion stores? So instead, we could charge admission not for the store but for the experience which happens to be in a store. There’s a distinction there in that most stores will not have an experience worth charging. Indeed, as the author mentions […]

The Kano model can operate in reverse: exploring the travel industry

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You may have come across the Kano model before. It’s an analytical technique for understanding what your customers want and, importantly, what they’ve come to expect as required. Exploration I was travelling on a local train last week with a largely empty carriage. I had the choice of seats. I am familiar enough with these carriages to know that there are heating vents in blocks underneath every third row of seats, so I didn’t sit behind one of them. That way my feet would have somewhere to fit. So I a seat two rows behind. Then I noticed that my knees didn’t fit. Actually, couldn’t fit. I was seated as far back in the seat as I could go and still my legs could not fit straight in front of me. I had to resort to man-spreading (the shame of […]

Sheep

Black sheep or Shepherd?

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As a business architect, I feel like I’m sometimes the black sheep and sometimes the shepherd of the Enterprise Architecture function.   The Black Sheep 1: Uncovering the rationale I feel like the black sheep because I find myself regularly asking why. Why did you make that decision? Why did you choose that approach? Why caused you to think that way? I tend to use different, phrasing which is more approachable and open, such as “tell me the story so far. How did we get to where we are now?”, etc. But underneath it all, I’m aiming to understand the motivation behind the changes that are progressing in front of me. It’s not so much a position of devil’s advocate, more of one of uncovering the rationale behind decisions and evaluating whether that decision is still a valid one. Many […]

Idea Post-its

Business Architect for Free*

Posted on Leave a commentPosted in Articles, Innovation, Mentoring and Training, Methodology, Problem Solving, Service Redesign, Startups, Strategy

I’ve got some time in between clients where I’d like to contribute back or pay-it-forward. I’d like to donate my time for free and raise a bit for charity while I’m doing it. What’s the offer? You get a Business Architect for free* *What does free mean? You don’t pay for my time. Instead, you pay expenses (we can agree up front and they could end up being zero) + you make a donation to a registered charity (I’ll leave the amount up to you). You’ll get me for up to a day, plus time beforehand over email/messenger to discuss how to use that time. Alternatively, if you just want a chat in person/over Skype, I’m happy to get involved. This is open until Fri 25th August 2017 to one more company or organisation initially. I have one already booked in, […]