Category: Transformation

Strategy, Architecture & Problem-Solving

Bass guitar

Funk and the Groove of an Ideal Transformation

Think of a funk song. Think 1970s, possibly even early 80s, most likely from the US. There is a pattern to the tunes that wedges the music in your mind whether you like the genre or not. It gets the beat and the message across. So what can we learn from funk to improve our…
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Could gyms adopt a GCP pricing model?

We’re at that time of year where the gyms are full of resolutioneers. I have no problem with that. It’s well-known that the influx is short-lived. But it’s a messy business model and I’ve written before about possible changes to the business models of gyms based on features and quality. There are a few reasons for…
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Channel Memory

A couple of years ago, I was watching a TV series and towards the end of the 1st season, I thought that I recognised the plot, thinking they’d been lazy and borrowed some ideas. I’d been watching the Expanse, then on Netflix in the UK, but today sees the release of the 4th Season on…
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DunningKrugerFlow

The Flow of Dunning Kruger – a Blend of Challenge, Skill and Perception

I’ve discussed Dunning Kruger syndrome a number of times, loving the phrase “Peak of Mount Stupid” which we’ve all been on at some point. Flow A few months ago, I was introduced to Flow by Mihaly Csikszentmihalyi, described succinctly by Chris Bailey. Borrowing Chris’ interpretation of a core chart from the book, we can see…
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Port

Customer vs Enterprise Perspective

Here’s a quick exercise on perspective, scope and how we view problems.  How big is your enterprise? Follow that question with these two questions: How big is it compared to the size of your organisation? How big is it compared to the size of your team? That’s the internal focus.  Now let’s try a different…
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grave

The Truth Behind Reducing Death Rates

I was being interviewed by a prospective client a few years ago and I was asked an odd variant of a common question. There are more typical versions of that question, e.g. “what accomplishments are you most proud of?”. This variant blended the 3rd person perspective with reputation and achievement. If was more along the…
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NateSmith

Participation

A short while ago, I posted about how we can engage others in making decisions through the creation of an appropriate framework. Today, I noticed something else similar. I saw a video of the drummer Nate Smith engaging an audience in counting. Now if you’ve got even a basic level of musical talent, you’ve probably…
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Jumbled music

Devolving Decision-Making through Frameworks

If you create an appropriate framework, people can understand what to do when you haven’t told them the details. All too often, organisations define rules that do not need defining. They may choose to set criteria for approvals, or host panels in order to evaluate submissions. A better approach in many cases is to create…
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Hospital

Treat your customer as valuable

Treating your customer as valuable could be the first step to understanding what your customer values.   I went shopping in my local supermarket. It was eventful for the number of things that went wrong for me, all of which could have been prevented with some foresight and some real-world gemba.   It was early…
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theatre seating

Outsourcing Your Future – part 2

There are a number of company-hosted competitions, events, hackathons all with the aim of introducing innovation to the host company. I questioned the rationale behind these initiatives in the first part of Outsourcing Your Future. The P&G Signal Accelerator Innovation Brief for Daycare Subscription is a good example of how these can be presented to the public,…
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